Effective Date: July 10, 2025
www.ohmboyzhydroxy.com
At OHMBOYZ, we strive to ship all orders within 24–48 business hours after payment is received. Please note that weekends and holidays are not considered business days. By placing an order, you agree to the terms set forth within our shipping policy, which is subject to change at any time without prior notice. We encourage you to review this policy before completing your purchase.
Order Processing
Please note: Order processing times are separate from the shipping estimates displayed at checkout.
- All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your confirmation email.
- You will receive a separate email with tracking information once your order has shipped.
High order volumes or shipping carrier delays (such as USPS slowdowns) may impact delivery timelines. We’ll always do our best to keep you updated in such cases.
Domestic Shipping
We currently ship to all U.S. states where our products are legal. We do not ship internationally at this time.
Restricted Shipping Areas:
Due to local regulations, we do NOT ship any products to the following states:
Alabama, Arkansas, California, Florida, Georgia, Illinois, Indiana, Louisiana, Mississippi, Oklahoma, Rhode Island, Texas, Utah, Vermont, and Wisconsin.
We are actively monitoring changes in legislation and will update this list if any laws are amended.
Shipping Options & Rates:
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| Free Shipping* | 3–7 business days | $0.00* |
| USPS Priority | 2–4 business days | $10.00 |
| USPS Ground Advantage (Economy) | 3–7 business days | $7.50 |
| FedEx Ground Home Delivery | 3–7 business days | Variable Pricing |
| FedEx 2Day | 2 business days | Variable Pricing |
| FedEx Express Saver | 3 business days | Variable Pricing |
Shipping charges (if any) are calculated and displayed at checkout.
*Free Shipping is only applicable for orders over $100.00 USD.
Order Tracking
Once your order has shipped, you will receive an email with your tracking number. Please allow up to 48 hours for the tracking link to update.
If your order hasn’t arrived within 7 business days of your shipping confirmation, please contact us at:
📧 support@ohmboyzhydroxy.com
Be sure to include your full name and order number, and we’ll look into it right away.
Returns & Refunds
We do not accept returns. For full details, please see our Return & Refund Policy.
If your order arrives damaged, please contact us at support@ohmboyzhydroxy.com within 3 business days of delivery. Include your order number and clear photos of the damaged items and packaging. We’ll review the issue on a case-by-case basis and do our best to provide a satisfactory resolution.